1.1 If an event is cancelled or rescheduled, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner (if you book online, we will use your account details). However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. It is your responsibility to ascertain whether an event has been cancelled OR rescheduled and the date and time of any rescheduled event.

1.2 Cancellation: If an event for which you have purchased Tickets or Packages is cancelled in full (and not rescheduled), your order will be cancelled, and you will be refunded the Sale Price of your Tickets or Packages (Service Charges and Order Processing Fees may be non-refundable).
1.3 Rescheduling: If an event for which you have purchased Tickets or Packages is rescheduled, Tickets and Packages will usually be valid for the new date (or you will be offered Tickets or Packages of a value corresponding with your original Tickets or Packages for the rescheduled event, subject to availability).
Daisy Dukes Refund Protection is an optional service offered to ticket buyers, by which they are entitled to a full purchase refund if they are unable to attend a pre-booked event due to any unforeseen circumstances. This optional service is available at ticket checkout.
Daisy Dukes reminds customers that by purchasing a group ticket that they are doing so in the knowledge that they will be arriving with members of the same household or support bubble (Max 6 Persons). Daisy Dukes is not responsible for any changes to this after the point of purchase.